Privacy Policy
We strictly do not log or monitor, online browsing activities, connection logs, vpn IPs assigned, original IP addresses, browsing history, outgoing traffic, connection times, data you have accessed and/or DNS queries generated by your end. We have no information that could associate specific activities to specific users. vpncenter assures its users of collecting minimal data. Data collected is to keep VPNCENTER running smoothly. Our servers, processes and systems do not keep any personal and sensitive information. By design, VpnCenter has no sensitive data to share, even when legally bound to do so. During the signup process, the following information is required: The collected information assists VPNCENTER in the following ways: Note: Information pertaining to inactive customers is removed after every 12 months. Ivacy collects minimal reports and statistics required for quality customer support and services rendered. The data collected does not contain any identifiable information or user data like DNS requests, traffic details and IP addresses. We monitor crash reports and conduct diagnostics to evaluate our software to provide smooth functionality of our extensions, client software and apps, with information like: For this purpose, we employ a few key tools, which are as follows: To ensure outstanding customer support and quick delivery of service, we do keep a record of all our correspondences. This includes a record of complaints, questions and compliments submitted via our website, extensions or apps. For this purpose, we utilize third-party platforms for a variety of different purposes, which are as follows: The third-party platforms in use are as follows: VPNCENTER and its services are intended for individuals 18 years old and above. If you think your child has given out personal information without your knowledge, feel free to contact us immediately. By continuing to use our apps, extensions, website and apps; you are in an agreement with VPNCENTER's Terms of Usage and Privacy Policy. The legal basis upon which we can collect your personal information depends on the following factors: The only time when personal information is collected is when: Our service is spread worldwide, your data travels through our global network of servers, which may not be located in your country of residence. VPNCENTER relies on a few third party providers to offer the services you need. When transferring information, great care is taken to protect it. We have data protection agreements in place, to ensure the third parties we work with do not misuse any information we might share with them. You hereby understand and acknowledge that your information will be processed, transferred and perhaps even, stored, to meet our Terms of Service. VPNCENTER uses cookies to give you the best possible user experience. VPNCENTER's cookies set languages preferences for different users, and helps users log into the Member's Area with information pertaining to their accounts. Our cookies can in no way identify users, and they can't track your activities online, except for on domains owned by VPNCENTER. If you want to disable cookies, you can do so by accessing the settings panel within your browser. Most browsers give you the ability to choose what cookies to keep, you can disable, block or delete as per your requirements. You can get additional information about cookies from within the ‘help' section of your browser. Note: Disabling cookies might affect how VPNCENTER's site functions. Ivacy website contains links to third-party websites. Please understand and realize that VPNCENTER in no way controls how third-party sites operate, nor can we take any responsibility for them. Since we have a zero-log policy, we keep no information of activities carried out by our customers online. We have information users share with us once he/she signs up for our service, like your email address for instance. Ivacy does not, under any circumstances, share, sell or rent users' personal information provided during the registration process. The information provided by users is given utmost care, and would never be used in any way apart from what has been permitted. VPNCENTER has taken every precautionary measure imaginable to ensure your data remains protected at all times, but there is no system that is 100% foolproof. Systems in use by VPNCENTER are designed in such a way, that they can't be decrypted, nor can anything be obtained, since we keep no logs. Ivacy respects your privacy, and will not misuse your information. This even applies to those instances when a government organization may seize our servers, which would be of little consequence, since we keep no logs on individual users regarding their behavior, website visits or any particular event for that matter. You have the following data protection rights: When a user connects with VPNCENTER, he/she becomes anonymous. We cannot connect specific activities with specific users, since we don't keep any logs or records at all. However, if a case is forwarded to our legal department, appropriate measures will be taken to address the issue promptly. All our servers are P2P optimized, except for servers located in the UK, Mexico, India, Switzerland, Malaysia, Singapore, Australia, France, Brazil, Egypt, Hong Kong, Italy, South Africa, Indonesia, Taiwan, South Korea, China, Czech, Finland, Jordan and Kuwait. Ivacy utilizes third-party payment processors. These third-party payment processors are evaluated regularly, ensuring our users' data is not used for any other purpose, except for processing payments. It is important to note though that the payment data provided rests with the respective payment processors. Those instances where we process data, it is passed on to the processor without keeping any record of it at our end. To get more information about the payment processor you have selected, please go through their privacy policy to know what information they collect, store and use. Our network uses an advanced encryption system, which protects a user's information, making it undecipherable. We have also given our users the option to switch between protocols, for them to tweak their internet settings as per their needs and requirements. Some protocols are designed to give you better speed, while others offer greater security. Ivacy reserves the right to change and amend its Privacy Policy at any time, as deemed suitable. In case any changes and alterations are made, VPNCENTER will inform its customer about the update via email or a notification within the app itself. In case a revision is made, it will be highlighted on this page, at the very top. You are encouraged to visit this page frequently to stay informed about changes, if any. You hereby acknowledge and agree that you are liable to review VPNCENTER's privacy policy periodically to make yourself aware of modifications. Since there is no real way to verify whether you are aware of modifications to our privacy policy, we take it as an agreement between you and VpnCenter if you continue to use our services. If our privacy policy is unclear, or you require additional information/clarification, then feel free to send us an email at support@vpncenter.co.What you do Online, Stays with You!
What Information does VpnCenter Require?
How is Collected Information Used?
Collection of Reports & Statistics
Collection of Data from Correspondences
Age Restrictions and Consent
Legal Basis for the Collection of Personal Information
International Transmission of Data
Cookies and VpnCenter
VPNCENTER Cookies' Functionality
Disabling Cookies
Ivacy and Third-Party Websites
What if an Authority Requests for Information about a Customer?
Is my Information Secure with VPNCENTER?
Data Protection Rights
How are DMCA Notices Dealt with?
Is P2P File Sharing Acceptable?
Payment Systems and Individual User Accounts
What Encryption Algorithm is Used?
Important Note
Contact Information